Shipping policy
Our main goal is customer satisfaction. Below are the delivery procedures that we offer across UAE. These standard options may change as we strive to improve your online shopping experience with us.
The moment you complete your purchase, your delivery will be processed. We will send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.
DELIVERY CHARGES IN UAE
|
Order Amount |
Shipping Fee |
Payment Option |
Delivery Time |
|
Order below AED 500.00 |
AED 20/- |
Debit /Credit Card |
4-6 working days |
|
Orders above AED 500.00 |
FREE |
Debit /Credit Card |
4-6 working days |
- Free shipping is applied on a single order (1 order ID) that is more than AED 500 excluding the applied voucher.
- Free shipping is for UAE customers only with order value above and 500.
- No deliveries during Friday and UAE Public Holidays
- Rate above is applicable per order
- We deliver to all areas of UAE i.e. Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah, Ras Al Khaimah, Umm Al Quwain, Al Ain.
DELIVERY CHARGES IN OTHER COUNTRIES
|
Countries |
Shipping Fee |
Payment Option |
Delivery Time |
|
Bahrain |
AED 40/- per Kg |
Debit /Credit Card |
7-10 working days |
|
Oman |
AED 40/- per Kg |
Debit /Credit Card |
7-10 working days |
|
Kuwait |
AED 50/- per Kg |
Debit /Credit Card |
7-10 working days |
|
Saudi Arabia |
AED 60/- per Kg |
Debit /Credit Card |
7-10 working days |
- Free shipping is for UAE customers only. Not Applicable for other countries.
- Above Rate is applicable per order for 1Kg. Each extra Kg will be charged additional.
- The Rates above do not include custom duties & taxes in individual countries.
Cash on Delivery
The cash on delivery option is currently unavailable. We offer alternative online payment options through debit/credit cards.
Click & Collect
Click & Collect is currently unavailable.
Delivery Options
Due to the extraordinary increase in demand and curfew regulations, we are unable to process orders within our usual delivery time. We are working hard to get your order delivered to you as quickly as possible within the next 10-12 days.
To process your order as fast as possible, we can only accept card payments on our website and no longer accept cash on delivery. We are also taking strict hygiene measures to make our deliveries arrive safely to you.
Safety Measures
In light of current circumstances, we are taking every measure to ensure the safety of our customers & employees. We have imposed strict hygiene and sanitation protocols at every step of the order & delivery process that put safety first. The precautionary measures include:
- All orders are housed with us and dispatched locally.
- All orders are handled by staff equipped with disinfectant, hand gloves & mask.
- Regular temperature checks and health screening for all staff.
- A minimum distance is maintained across all operations.
We will always continue to uphold all measures to offer you the best shopping experience from the safety and comfort of your home.